A patient tracking system that provides near real-time updates to physicians, staff and family
How much time and efficiency is sacrificed by maintaining an manual whiteboard for hospital patient tracking? Communication and patient flow are optimized throughout the perioperative process, with intelligent web-based patient tracking, while providing proactive notifications, to ensure patients move efficiently through the OR. Clinicians and patient’s loved ones all benefit from SmarTrack Next with near real-time updates and consistent communication helping to improve patient satisfaction.
"We have absolutely improved our patient experience at both hospitals. From the time a patient is registered or added as an inpatient, SmarTrack communicates to the staff where the patients are, when they are coming to the OR and where they’ve gone after leaving the OR."
- Kerry Tokla, Cape Cod Healthcare
"The direction Picis is taking OR Manager and SmarTrack is exciting. With the creation of SmarTrack Next and SmarTrack Go, it really shows the company is looking toward the future and equipping surgeons and facilities with state-of-the-art functionality."
- Senior System Analyst Acute, NAMC Healthcare
Eliminate your manual whiteboard
- Enhanced staff assignment functionality that will facilitate ease with drag and drop capabilities
- Helps to improve efficiency in the OR by reducing the amount of time required to manage and assign staff to rooms and/or cases
Patient experience and patient/family Satisfaction
- Family members can stay in the waiting room or leave the hospital and still receive updates on the activity of their loved one at the time of care via the family status board, text/email notifications or Family Portal
Physician notifications
- Provides a mobile application for surgeons and anesthesia to stay up to date with push notifications about changes in their schedules and look into the details of their cases all from one place
Integrated documentation improves productivity and compliance
- Reduce phone calls by providing accurate patient and resource information at the point of care
- Seamless integration with the scheduling and documentation portions of Picis surgery scheduling software, making updates to SmarTrack when case record information has been documented for items, such as patient in OR room time or patient in PACU time
SmarTrack Next Frequently Asked Questions
What is SmarTrack Next?
SmarTrack Next is an intelligent, web-based patient-tracking system designed for the perioperative environment. It delivers near real‑time updates to clinicians, staff, and family members to streamline communication and optimize patient flow
How does SmarTrack Next improve communication?
It reduces manual phone calls and minimizes uncertainty by sending configurable notifications (via email or text) about schedule changes, patient movement, and status updates to surgeons, staff, and family members
Can families track patient progress?
Yes. SmarTrack Next includes a Family Portal that enables loved ones to follow patient status from registration through surgery and recovery with near real‑time updates
What features help manage OR workflow and delays?
The OR Timeline View gives a graphical, interactive overview of all active and upcoming cases. Users can identify delays, reassign cases, adjust schedules, and visualize bottlenecks in real time
How does staff assignment work?
SmarTrack Next supports drag-and-drop staff assignment directly on the timeline. Multiple personnel can be assigned to a room, and assignments can be updated quickly to reflect staffing changes
Is this accessible on mobile devices?
Yes. The system is fully accessible via tablets and web browsers, allowing staff to view and manage cases from anywhere within the facility
Are notification messages customizable?
Hospitals can configure automated notifications with custom messaging and triggers, choosing who receives alerts (surgeons, nurses, family, support staff) based on case status changes or delays, all compliant with HIPAA standards
Does SmarTrack Next support future planning and historical review?
Yes. Users can review past case data to analyze workflow and proactively plan for future cases, improving staffing and resource allocation
Who typically benefits from using SmarTrack Next?
- Operations staff and schedulers: gain visibility into patient flow and case timing.
- Surgeons and clinicians: receive immediate updates on case changes via mobile alerts.
- Families and patient support: enjoy real-time status access via portal or notifications.
- Administrators: optimize staffing, reduce delays, and enhance overall OR efficiency.
